Privacy policy and personal data

Security during navigation and transaction.

a) Each user who registers on the website of our company creates, in properly formatted forms, a Personal Login Code (e-mail or username) and a unique Secret Security Code (password). To ensure the confidentiality of your secret security codes, we recommend that you change your password regularly and use combinations of uppercase and lowercase letters, numbers and punctuation so that they are not easily traceable. Furthermore, each user is solely responsible for maintaining its confidentiality and non-disclosure to third parties. In case of loss or leakage of these codes, we advise you to contact Topomarket IKE immediately. If the codes are used by unauthorized persons without prior notice to our company, our company is not responsible for the transactions made. Credit card transactions are made through the Viva payment service or via PayPal, in a secure environment with 128bit encryption. Topomarket IKE does not know or store users' credit card numbers.

b) All information that the user enters on the special forms of the Topomarket IKE website is completely confidential and Topomarket IKE takes all necessary measures to use them only when necessary, in the context of transactions with users, even and when the completion of the transaction requires the cooperation with third parties, partners of our company based on the European regulation of personal data (EU) 2016/679. In addition, only authorized employees have access to your transaction information and only if necessary. The disclosure of users' details is possible only after their written authorization or if this is required for reasons of compliance with a decision of a court or other public authority. Each user can request to be informed about the information kept about him, as well as to request their correction if it is found that there is an error.

c) If the users state, in the special forms, that they wish, their data will be used for the sending of informative catalogs and other printed material of "Topomarket IKE" as well as for sending offers of partners.

What about users' personal data?

Topomarket IKE - - requests personal information from visitors only in cases where the user fills out an interest form where he is required to fill in information such as his email, his name and surname as well as his phone or his status . This data is intended exclusively for the direct communication of the representatives of Topomarket IKE with the users and for the reason given. The information collected is not available to third parties.

The user can modify the settings of the browser to block some or all cookies. However, if cookies are blocked, some of the content will not be displayed and all the benefits that the user can enjoy by viewing personalized content will be lost.


To inform registered customers in our contact lists, Topomarket has special forms in various parts of the online store with which it prompts users of the website to enter their email address, thus giving consent them to receive communication based on their personal preferences. Email addresses may be collected in other ways as well, e.g. printed forms or through campaigns in Social Networks. Newsletters are sent through an e-marketing service provider. For this purpose, Topomarket IKE cooperates with the company Sendinblue, which is a certified ESP (Email Service Provider).

For any information you can contact us at 211 4052052.

Protection of your personal data

  • Topomarket IKE keeps exclusively the personal data that the users disclose to it by browsing / registering on the company's website. For the observance of this data, the explicit consent of the user is required before browsing the website. The personal data will not be used for purposes other than informational support of customers / users, satisfaction of customer / user requirements in relation to services and products owned by Topomarket IKE and the execution of any contract between us (service / product delivery, pricing, etc.) and will not be disclosed to third parties, including non-EU third parties outside the partner companies we use for bulk shipping of information material and only to degree that is absolutely necessary and with the explicit consent of the customers / users.
  • They will not be subject to automated decision making or profiling
  • They will be stored for the purposes described above for a maximum period of five years.

User rights

Each user:

  • Has the right to revoke his consent for the processing of his data.
  • Has the right to ask to be informed about the information kept about him.
  • Has the right to access the personal data we hold about him and verify the legality of their processing
  • Has the right to ask us to correct any errors in the data which we hold for you
  • Has the right to request that we delete the data in our possession unless it is required to be known in so far as it relates to other types of transactions or procedures (eg need to complete a tax procedure for issuing an invoice and consignment note, legal obligation )
  • Has the right to object, ie the right to objectively or reasonably challenge the way in which we process its data and the legal basis for processing or sending marketing information material as well as to request the restriction of processing

Customer personal data can be managed through the Customer Account.

Use of cookies.

A cookie is a file that contains an identification code (a sequence of numbers and letters) that is sent from a server to a browser where it is stored. Each time the navigator requests a page from the server, the password is sent back to it. Cookies do not store information that can authenticate the user, but personal information that is stored by the website and relates to users / visitors may be linked to the information stored and can be obtained from Cookies. Topomarket IKE uses the following types of cookies for the smooth operation of the site and the optimal experience of its visitors:

  • Functionality Cookies: They allow the execution of basic functions of the site.
  • Advertising Cookies: These cookies are necessary to display ads related to the user's preferences.
  • Statistics Cookies: They measure user traffic and help site administrators improve its content resulting in a better experience for visitors.
  • Preferences Cookies: Cookies that help the site display personalized content for the user.

The user can modify the settings of the browser to block some or all cookies. However, if cookies are blocked, some of the content will not be displayed and all the benefits that the user can enjoy by viewing personalized content will be lost.

Due to the way cookies work, Topomarket IKE has no access to any anonymous cookies from other parties (third party cookies) and therefore does not bear any responsibility for them. For example, when you share an article on a social network, the social network may record that you made that move.

Topomarket IKE may include links to other websites which are not controlled by it but by third parties (natural or legal persons). In no case is Topomarket IKE responsible for the terms of use and protection of the personal data of the users that these bodies follow.

Topomarket IKE cooperates with an external provider to record data related to Topomarket IKE and the provider meets the privacy requirements set by law.


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